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Enotourism
First company in Chile devoted to boost tourism in vineyards

TurisVino, a company created by Ximena Merino, the sister of Vinos de Chile president, is operating since February. Report by Danilo Bustamante for El Mercurio newspaper from Santiago de Chile.


Even though in valleys such as Burdeos or Napa this industry is ultra developed, in Chile, the viticultural tourism – enotourism- has not yet come of age. This important sector has been characterized by a certain informality and lack of data. This is what the local businesswoman Ximena Merino found out before she set a bet on this line and launched the company TurisVino.

Merino is the sister of the union’s president Vinos de Chile, René Merino, and she’s linked to Casa Tamaya vineyards. After she detected these situations, she devoted herself to the creation of the first portal of the area to offer people and tour operators access to complete cadastral reports of the vineyards that include hotel catering, tourist and gastronomic services, as well as the possibility of making reservation and purchases with online payments.

The first step of the company was to detect and distinguish those vineyards that truly offered saleable services to eventual clients, generally foreigners. “Out of the 96 vineyards open to tourism in Chile, only 40 of them offer exportable products,” says Merino, and adds that up to date they have already gather 30 of them. With regard to the services that these vineyards already offer, there are a total of 124 available beds, all in general in boutique hotels of between 3 and 7 rooms each.

The sector’s challenge


For the businesswoman, the professionalization of enotourism sales also presupposes the professionalization of those who work in the area. For this reason the company is developing a course called Ecotourism Guides, which will be dictated through the e-learning modality and will start in October.

"The wine cellars are slowly realizing that this could mean a good business and a way of making the customer try the products of their wine cellar,” says Merino, who is already working with companies such as Viu Manent, Anakena, Errázuriz and Casa Silva, among others.

The major difficulties this businesswoman has faced when evaluating the project first months are related to the lack of association there is among the vineyards and the lack of professionalism, which in her opinion stops companies from discovering the importance of enotourism. “In Napa (US) for example there are wine cellars that sell more wine in the vineyard store than in supermarkets or restaurants”, she adds.

Ximena Merino is general manager of TurisVino and the sister of the Vinos de Chile union’s president, René Merino. Her connection to industry is also related to her family, which is linked to Casa Tamaya vineyards.

July 8th, 2008

 



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